Getting Back to Business in 2021
CEO of ROMAR, Malcolm MacKenzie reflects on the year past and his hopes for moving forward in 2021.
When I look back on this time last year, it was like any brand-new year. We returned to ROMAR HQ after the Christmas break, full of motivation and enthusiasm for the year ahead. 2020 marked both my official appointment as CEO and ROMAR’s 20th anniversary; it was certainly a year to get excited about.
After putting significant consideration into our plans and goals for 2020, the next 12-months were bursting with possibilities. Like every business across the globe, we were unexpectedly met with the challenges of the COVID-19 pandemic. Overnight the world became still, and in turn, our operations decelerated in line with our customer activities.
Although the past year has been turbulent, it hasn’t been all bad. ROMAR’s International swarf handling, milling and rig team achieved record milling performance in the Middle East, and we announced the appointment of our new CFO Alan Shanks. We put energy into supporting our local community when needed the most and endeavoured on multiple charitable appeals.
In order to make the best of what 2021 has to offer, it’s important to give recognition to what we’ve learnt as a result of the pandemic and that we are agile and adaptable.
Disaster recovery plans – they really do matter. Having a tried and tested disaster recovery plan is a must. The pandemic has shown that the unimaginable really can happen at an accelerated pace. Putting recovery plans in place helped ROMAR smoothly transition into home working and find new ways of doing business.
Don’t underestimate the power of a phone call. This has been a common thread for many businesses throughout the pandemic. The team at ROMAR have rallied around one another, and ‘checking-in’ has become commonplace.
Customers are human too! Checking-in shouldn’t stop with your workmates. The challenges of 2020 have been global, and with ROMAR’s international hub of customers, we have seen the different ways this has impacted people from the Middle East to the USA. We take pride in looking after the wellbeing of our customers as well as our own team.
Carbon footprint and the Energy Transition. Reducing our Carbon footprint is something we have embraced for a long time, both internally and externally. It can’t only act as a value-add but a culture within the business. The pandemic has accelerated awareness to Environmental, Social and Governance (ESG), which is a substantial part of our investors and customers’ future.
While 2021 is off to an unpredictable start, I feel optimistic about the months ahead. We might still be living in ‘limbo land’ for the time being, but hope is on the horizon. News of the accelerated vaccine roll-out means a sense of normality is closer than ever before. The journey back to stability will be bolstered by lessons learnt from 2020, which will help shape a better and brighter future. Here’s to getting back to business as usual in 2021!